Welcome to Nostalgique.
Effective Date: June 6, 2025
Nostalgique LLC (“Nostalgique,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and related offerings (“Services”).
1. Information We Collect
a. Personal Information
We collect information that identifies, relates to, describes, or could reasonably be linked to you, including:
- Name, address, email, and phone number
- Date of birth and demographic details
- Household information (e.g., household size, preferences, special requests)
- Payment and billing details
- Service preferences and usage history
- Emergency contact and access instructions (if applicable)
b. Sensitive and Financial Information
For affluent clients and in accordance with best practices, we may collect:
- Payment card details (processed via secure, PCI-compliant platforms)
- Information needed for background checks or identity verification (upon consent)
c. Website and Usage Data
- IP address, device type, browser, operating system
- Usage data (pages visited, time spent, referral sources)
- Cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our lifestyle management and hospitality services
- Personalize your experience and fulfill specific requests
- Communicate with you about services, events, and membership opportunities
- Process payments and manage billing
- Verify your identity and protect against fraud
- Analyze website traffic and usage to enhance user experience
- Comply with legal, regulatory, and contractual obligations
3. How We Share Your Information
We may share your information as follows:
- Service Partners: With carefully vetted third-party partners (e.g., chefs, cleaners, transportation providers) solely as needed to fulfill your requested services. All partners must meet strict insurance, security, and confidentiality standards.
- Vendors: With trusted vendors who perform functions on our behalf (e.g., payment processors, IT support).
- Legal and Regulatory: When required by law, court order, or to protect our rights and the safety of our clients.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to this Policy.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your personal and financial information, including:
- Secure data storage and encryption
- Access controls and staff training
- Regular security audits and vulnerability assessments
- Limiting information shared with partners to only what is necessary
- Use of PCI-compliant payment processors
Despite our efforts, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and notify us immediately of any suspected unauthorized activity.
5. Cookies & Analytics
Our website uses cookies and similar technologies to:
- Analyze website traffic and user behavior
- Remember your preferences
- Improve website performance and user experience
You may set your browser to refuse cookies, but some features of our website may not function properly as a result.
6. Your Rights & Choices
- Access & Correction: You may request access to or correction of your personal information at any time.
- Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Data Deletion: You may request deletion of your personal information, subject to legal and contractual retention requirements.
- Cookies: You can manage cookie preferences via your browser settings.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our services are not directed to individuals under the age of 21. We do not knowingly collect information from minors. If we become aware that information has been collected from a minor, we will delete it promptly.
9. International Users
Our services are intended for use in the United States. If you access our services from outside the U.S., you consent to the transfer, storage, and processing of your information in the U.S.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date. Continued use of our Services constitutes acceptance of the updated Policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact:
Nostalgique LLC
Email: info@NostalgiqueNYC.com
Website: www.nostalgiquenyc.com
Hospitality’s Finest. Welcome to Nostalgique.